Delay in 5D and other overseas products
At the moment we cannot guarantee delivery times but we can still place orders as usual. There will be delays as airlines restrict their routes.
LOCAL STOCK for 5D diamond paintings - SEE HOT SALE ITEMS on the menu
Current Delays of Overseas packages
With the current global outbreak of coronavirus, more than 70% of flights have ceased operations, which has been a huge challenge for international transportation. The limited flight's resources caused a delay for all international package delivery.
All shipping methods are facing a 5-10 business day (at least) delay due to the limited flights. This comes on top of factory closures in Jan through Mar 2020. (They are operational again as usual).
We are keeping a close watch on all packages to ensure they get here – Eventually.
Thank you for your patience in the time of global shutdown.
Rob & Liz Whittaker
Rob & Liz W
28 Mar 2020
We are a locally owned and run online store. We have been in business since 2006. We aim to assist customers purchase products not readily available locally. We have recently closed our Bricks and Mortar store and now run online exclusively.
We are a family company based in Queensland, most of our products we import on demand and come direct to you from the factory to keep overall costs down.