Delay in 5D and other overseas products
At the moment we cannot guarantee delivery times but we can still place orders as usual. There will be delays as airlines restrict their routes.
LOCAL STOCK for 5D diamond paintings - SEE HOT SALE ITEMS on the menu,
other 5D and accessories are sourced from Overseas as that is where they're all manufactured.
Current Delays of Overseas packages
Update 20 May 2020
Factories are very busy as orders have boomed during this lockdown stage, so delays are expected in processing - estimated 5-10 day delay in posting items.
Some packages are beginning to move now from the airline pickups, and are arriving in Australia.
With the current global outbreak of coronavirus, more than 70% of flights have ceased operations, which has been a huge challenge for international transportation. The limited flight's resources caused a delay for all international package delivery.
All shipping methods are facing a some delays due to the limited flights.
We are keeping a close watch on all packages to ensure they get here – Eventually.
Thank you for your patience in the time of global shutdown.
Rob & Liz Whittaker
Rob & Liz W
20 May 2020
We are a locally owned and run online store. We have been in business since 2006. We aim to assist customers purchase products not readily available locally. We have recently closed our Bricks and Mortar store and now run online exclusively.
We are a family company based in Queensland, most of our products we import on demand and come direct to you from the factory to keep overall costs down.